How do I place an order?​

​​It's really easy.   All you have to do is go to the shop section of this website, click on the items you would like to order and follow the scene instructions in order to add them to the shopping cart.  Once the products are on the shopping cart, proceed to checkout.  Use your Paypal account or your credit card to pay for the order.  You will receive a confirmation through email that states your order was successfully received. 

 

 

Payment and Shipping

Use your Paypal account or your credit card to pay for an order.  Credit card information can be saved on the site for fast checkout.  To learn more about saving your credit card information follow this link.  All payment information is secured by Wix.com,  and we do not have access to your credit card information.   For more information about how Wix.com manages payment information follow this link.  For frozenfruit.com your credit card information is encrypted and we cannot see it. Shipping for the moment is available for Nataniya and Gush Dan Area which includes the mercaz (center) of Israel.  If you are from another city contact us before your purchase. 

 

About deliveries: Deliveries may take from 2 to 3 business days.  You will be notified by email or phone or both when the product is on their way.  

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About store pickups: You will be contacted on the same day of your order to coordinate the store pickup.  

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What cities does the  Gush Dan Area Include?

It includes areas from both the Tel Aviv and the Central District, or sometimes the whole Metropolitan Area of Tel Aviv[2] (Hebrew: מֶטְרוֹפּוֹלִין תֵּל אָבִיב), which includes a small part of the Southern District as well. Gush Dan is the largest conurbation and metropolitan area in Israel, with the metropolitan area having an estimated population of 4,054,570 residents, 95% of whom are Israeli Jews. Despite making up less than 8% of Israel's total land area, it houses about 45% of the country's total population.  Source: Wikipedia. Follow this link to learn more: https://en.wikipedia.org/wiki/Gush_Dan

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Returns & Refunds

If by any reason you want to return an order or get a full refund a product you purchased in our store, please let us know through any of our contact mediums and we will be glad to process it, no questions asked.  

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Kosher certificate

All of the products we sell are kosher.  Our frozen fruit products have Badatz Beit Yosef, Mehadrin, or Jatam Sofer.  You may write to us through chat if you are not sure about a specific product.  The certificate type is named on the product detail.

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What is IQF Frozen?

Frozen foods have outstanding quality and nutritive value. Indeed, some frozen vegetables, such as green peas and sweet corn, may be superior in flavor to fresh produce. The high quality of frozen foods is mainly due to the development of a technology known as the individually quick-frozen (IQF) method. IQF is a method that does not allow large ice crystals to form in vegetable cells. Also, since each piece is individually frozen, particles do not cohere, and the final product is not frozen into a solid block. Source: https://www.britannica.com/technology/vegetable-processing/Canning#ref501602

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Are your products IQF frozen?

Yes, our products are IQF frozen from their origin.